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How rp99si Handles Your Personal Information

When you open an account with us and use wallets like bKash, Nagad or Rocket, you share personal information — and we take that seriously. This policy tells you exactly what we collect, why we collect it, and how you can control it.

Account data protectedbKash, Nagad, Rocket payment details securedYour rights clearly explainedNo data sold to third partiesContact us to request changes
rp99si How rp99si Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply several layers of protection to the data connected to your rp99si account. From the moment you link a bKash or Nagad wallet for a deposit, that information moves through encrypted channels. Here is how each key area works in practice.

Encryption in Transit

All data passed between your device and our platform — including bKash and Rocket payment details — travels over SSL-encrypted connections. This applies on both mobile and desktop.

Cookie Usage

We use cookies to keep your session active, remember your language setting and measure which pages you visit. You can adjust cookie preferences through your browser settings at any time.

Account Security Steps

Your account login is protected by password hashing and OTP verification. If we detect a login from an unfamiliar device, an additional confirmation step is triggered before access is granted.

Data Retention and Deletion

We keep your account data while your account is active and for a required period after closure. You may request deletion of non-essential data at any time by contacting our support team.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold on your account, our support team handles those requests directly. You can reach us through the channels below. We aim to respond to all data-related requests within a reasonable timeframe. Providing your registered email or phone number helps us locate your account quickly.

Team online

Email Support

Send your data request or privacy question to our support email. Include your registered account email so we can locate your record without delay.

Live Chat

Open the live chat window from any page on rp99si. Our team can log a formal data request or answer privacy questions about your account details.

Account Help Centre

Visit the Help section inside your account dashboard. There you can submit a written privacy request tied directly to your account wallet and history.

Common Questions About Your Data and Rights

These are the questions we get most often about how personal data works on this platform. If your question is not here, reach out through live chat or the account Help Centre.

We collect your name, phone number, email address and any payment wallet details — such as your bKash or Nagad number — that you add during account setup or a deposit.

We retain payment records for the period required under applicable rules. Your wallet number is stored in encrypted form and is never shared with parties outside the necessary payment processing chain.

Yes. Submit a written request through live chat or our support email. Include your registered phone number or email so we can match and compile your account data accurately.

Contact our support team via email or the account Help Centre. We will process deletion of non-essential data and confirm once complete. Some records must be retained under applicable regulatory requirements.

No. We do not sell or share your personal data with advertisers. Data is shared only with payment processors like bKash, Nagad or Rocket as needed, and with authorities where required by law.

Log in and visit your account profile settings to correct basic details. For payment wallet corrections — such as a Rocket number change — contact support directly for verified updates.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.