Reference

What You Need to Know Before You Play

Using rp99si — including depositing via bKash, Nagad or Rocket — means you accept the terms set out here. Availability depends on your local law and the eligible regions we serve, so read this before you open an account.

Jurisdiction-dependent accessBangladesh account eligibilityData and wallet rightsAccount rules explainedContact paths included
rp99si What You Need to Know Before You Play
LEGAL CONTACT PATHS

Reach Us on a Policy Matter

If you have a question about your account rights, a wallet transaction dispute or a data request, these are the channels to use. We handle legal and account-related queries separately from general game support, so route your message to the right path for a faster response.

Account and Eligibility For account eligibility queries or wallet-linked identity checks via bKash, Nagad or Rocket, contact our account team through the support form inside your dashboard.
Data and Privacy Requests To request a copy of your data, ask for a correction or flag a privacy concern, use the dedicated data-request path in your account settings under Privacy.
Dispute and Policy For transaction disputes or questions about specific term clauses, submit a written query through the legal contact form — include your account reference and relevant wallet transaction ID.
HOW WE HANDLE THIS

Account Security and Data Handling at rp99si

Security and data handling are not afterthoughts on this platform. Every section below reflects a concrete part of how we manage your account, your wallet-linked data and your rights as an account holder in Bangladesh.

Wallet Data Handling

When you transact via bKash, Nagad or Rocket, we record the transaction reference and amount only. We do not store your mobile wallet PIN, OTP or full wallet number in our system.

Cookies and Session Data

We use session cookies to keep your account active while you browse the lobby. You can adjust cookie preferences through your browser settings; disabling them may affect login and account functions.

Account Security Steps

Your account is protected with OTP-based login verification. We recommend you use a separate PIN for rp99si that you do not reuse across bKash, Nagad or Rocket to reduce cross-account risk.

Data Retention and Requests

We retain account and transaction records as required by our operational policy. You may request access to your stored data or ask for a correction via the Privacy section in account settings.

Legal Questions We Hear Most

These are the questions that come up most often around account eligibility, data rights and how our terms apply to wallet transactions in Bangladesh.

Access depends entirely on your local law and eligible region. We do not determine legality on your behalf — check what applies to you before opening or funding an account.

We record your transaction reference and deposit amount only. We do not store your wallet PIN, OTP or full wallet number at any stage of the payment process.

Go to account settings, open the Privacy section and submit a data request. We will respond through your registered contact details within the timeframe set in our policy.

Yes. Use the data-request form in your account settings to flag an inaccuracy or submit a deletion request. We handle each request under our standard data policy process.

Submit a written query through the legal contact form inside your account. Include your account reference and the wallet transaction ID from your Rocket or bKash app for faster resolution.

We update the terms when our policy position changes. We recommend checking this page periodically. Continued use of your account after an update means you accept the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.